Refund and Returns Policy
Last updated: December 23, 2024
At Glossys, we are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, we will assist you with returns and exchanges according to the following conditions:
Return and Exchange Conditions
- Products must be returned within 30 days from the date of receipt.
- Products must be in their original, unused condition, and in the original packaging.
- To initiate a return or exchange, please contact us at info@glossys.site with your order details.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards.
- Items marked as final sale or non-returnable at the time of purchase.
Refund Process
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within a certain number of days. The processing time may vary depending on your bank or payment provider.
Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning an item, unless the item is defective or we made an error in your order. Shipping costs are non-refundable.
Contact Us
If you have any questions or concerns regarding these policies, please contact us at:
Glossys
907 Blue Heron Blvd, Osteen, Florida
Phone: (336) 877-4286
Email: info@glossys.site
Website: https://glossys.site/